1. Introduction

1.1    Welcome to 3Sixty Mall, the platform operated by 3Sixty Logistic service. (Called separately and collectively as “3Sixty Mall”, “we”, 3Sixty Mall is responsible for the applicable privacy laws and regulations. (“Privacy Laws”) seriously, and are committed to respecting and respecting the privacy of all users of the website. (Collectively, “Site”) (We refer to the Site and the Services we provide, as is collectively referred to on our Site as “Services”) and “Users” refer to users who have accounts who are registered with us and use “Site”). Site (Individually and collectively referred to as “User”, “You” or “Your”) we recognize the importance of the personal information you provide to us. And believe that we have a responsibility to properly handle, protect and process your personal information. This Privacy Policy (“Privacy Policy” or “Policy”) is designed to help you understand how we collect, use, disclose. And/or process the personal information you provide to us and/or your information that we hold, whether now or in the future. It is also a deciding factor. Before you provide us with any personal information, please read this Privacy Policy carefully. If you have questions about these information or our privacy practices please contact us “at the end of this Privacy Policy.

1.2     “Personal Data” means information about an individual, whether true or not, that can be used as identifying information to that person. Or from such information or other information that the organization has or may have access to some of the most common examples of personal information include name, identification number. And contact information

1.3     In using the service By registering an account with us, visiting the Site and/or accessing the Services, you acknowledge and agree that you accept the terms, conditions and/or policies set out in this Privacy Policy and that you consent to us collecting, using, disclosing and / Or process your personal information as described in this Privacy Policy. If you do not consent to us processing your personal information as described in this Privacy Policy. Please do not use the service or access the site if we change our privacy policy. We will post such changes or the revised Privacy Policy on the site. We reserve the right to modify this privacy policy at any time with or without notice to you.

2. When will 3SIXTY MALL collect personal information?

2.1 We will / may collect personal information about you:

(A) When you access and / or use our services or site. Or register And / or apply for an account with us

(B) When you submit the form including but not limited to Application form or other forms In connection with our products and services. Either online or in document form.

(C) When you enter into any agreement or provide any other documentation or information in connection with your interactions with us. Or when you use our products and services

(D) When you contact us, such as through the telephone (Which will be recorded) Mail, face-to-face meetings Social media platforms and email

(E) When you use electronic services or contact with us through the site or using the service this includes but is not limited to Use through cookies which we may deploy when you use the Services or access the Site.

(F) When you carry out transactions through our service

(G) When you provide us with comments or complaints.

(H) When you register, enter into a contract and/or enter a contest. And/or promotional activities, including promotional activities with partners and/or companies in our group

(I) when you use or request to use the services provided by our third-party service providers on the Site, such as payments, logistics services, etc.

(J) When you visit or use the website our partners or group companies.

(K) When you visit or use third-party websites and applications that use and/or connect with our services.

(L) When you connect your account to third party websites or applications. To your account with us through the Site; or

(M) When you submit your personal information to us for any reason

The above policies are not exhaustive and are just a general example when we collect personal information about you.

2.2 We may collect, use, disclose and / or operate this information for various purposes. (As defined below)


3.1 The personal data that 3Sixty Mall may collect includes but is not limited to:


• Email address

Address as per ID card or passport

• Billing address

• Delivery address

Bank account details and payment information

Contact number

• Any other information about users when users register to access our services or sites. And when users use services or sites it includes information about how to use the Service or the User’s Site.

• Public citizens and groups you connect to or may connect to on our platform. And the way you communicate with them

• Your account details with third party websites or applications where you have connected your account with us through the Site.

• Personal information that you may provide to us through the Site.

3.2      As stated in Section 2, we may receive information about you and your activities on and not on the 3Sixty Mall  platform from third party affiliates and / or partners, such as information from group companies and / or. Partners with whom we jointly offer services and / or promotions or from advertisers about your experience or contact with them including information about the website you visit your use of our services on those website. The same is true for developer or publisher information on applications or websites that are provided to you or us.

3.3      If you do not want us to collect the aforementioned information / personal information you may cancel at any time through the Site or by giving our data protection officer a written request. However, please keep in mind that any withdrawal of personal information collection or withdrawal of your consent to collect, use, share or process your personal information with us may affect your use of the service. For example, opting out of the collection of location data will disable the location-based feature.

3.4 When you use a credit card to perform transactions on the Site. You are giving your information to an outside service provider. In connection with that, the information you provide to the third-party service provider is subject to the third-party provider’s applicable privacy policy, 3Sixty Mall does not access such information and does not collect your credit card details.

4. Your user account

To use certain functions of the Service You will be required to create a user account which will require you to provide some personal information. When you register and create an account we will require you to provide your name, email address, the username you set up. We may ask you for certain information, such as phone numbers, email addresses, shipping addresses. You will be able to log in under your custom username and password. The username and password will help you access and maintain your own account securely.

5. Viewing web pages

To access most websites with your device your device will send you information, which may contain your personal information, which will be saved by web servers when you browse our web. This generally includes but is not limited to the IP address of the computer. Operating system Browser name/version Web pages referenced Pages that request a date/time and sometimes include “cookies” (which you can disable by your device preferences) to help the site remember your last visit. When you log in this information will be associated with your user account. Additionally, this information is used for anonymous statistical purposes to help us understand how visitors use our site.

6. Cookies

6.1 We may use “cookies” or other features. From time to time to help us or third parties collect or share information. To help we improve the sites and services we offer or help us deliver new services and features. “Cookies” are identifiers. That we send to your device to help us recognize your device and tell about how and when to use or visit a service or site, how many users and to monitor their movement within our site. We may associate cookie information with your personal information. Cookies are also associated with information about the items you have purchased and the list of products you have visited. For example, we use this information to track information about the shopping cart. In addition, cookies are used to provide content tailored to their specific interests. And to monitor site usage

6.2 You may refuse the use of cookies by selecting the appropriate settings on your device. However, please remember that if you refuse cookies you may not be able to use the full functionality of the Site or the Services.

7. Viewing and Downloading Content and Ads

When you surf web pages using your device while you visit content and advertisements and access other software. On our site or through the service Most of the same information will be sent to us. (Including, but not limited to, your IP address, operating system, etc.), but instead of sending visits to your pages, the computer sends information about its content. Advertising viewed And/or software installed by the Service and Website and from time to us.

8. Community and Support

8.1 We provide customer service support through email, SMS and feedback form. To provide customer support we’ll ask for your email address and contact number. We only use the information provided by customers who request support. Including, but not limited to, an email address for customer support. And we do not send or share this information with third parties.

8.2 You can also post questions and answers other users have asked in our community forums. Our forum and messaging services allow you to join our community. And we will maintain information such as user ID, contact list additionally, services like these and similar in the future may require us to maintain your user ID and password.

9. Survey

From time to time we may request information from users through surveys. Participation in these surveys is entirely voluntary. So you can choose whether to share your information with us or not. The information requested may include but is not limited to: Contact information (including e-mail address) and demographic information (i.e. interests or age level). The data obtained from this survey will be used to verify and improve the usability and satisfaction of the service. It will not be passed on to third parties except to contractors who assist us in managing and conducting surveys.

10. How do we use the information you provide to us?

10.1 We may collect, use, disclose and/or process your personal data for one or more of the following purposes.

(A) To consider and/or process your filing/transaction with us. Or your transactions or communications with third parties through the Service.

(B) To manage, operate, provide and/or manage your use of and/or to access our services and websites. Including your relationship and account with us

(C) To manage, operate, administer and provide services to you. Including facilitating the arrangement of our services including but not limited to remembering your needs

(D) Personalize your experience through the Services by displaying content based on your interests and preferences. They provide a quick way to access your account and send information to us. Which allows us to contact you if necessary.

(E) When you use the application Third party websites or services used or in combination with our services that third party may receive information about what you post or share.

(F) To accept, execute, administer or complete a transaction. And/or follow your product and service requests and inform you about service issues and account operations. That are abnormal

(G) To enforce our Terms of Service or any applicable end user license agreements.

(H) To protect safety and rights Personal property or the safety of others

(I) for identification and / or verification

(J) To maintain and control software updates and / or other updates. And provide necessary support from time to time to ensure the smooth running of our services.

(K) To manage or facilitate customer service. Obey your order Handle or respond to inquiries received (Or claim to have been) from you or on your behalf

(L) To contact or communicate with you via voice calls, text and / email and/or postage. Or in any other form For the purpose of administering and/or managing your relationship with us or your use of our services. Like that, but not limited to Communicating administrative information related to our services to you you acknowledge and agree that our communications may be by means of correspondence. Documents or notices to you this may involve the disclosure of some of your personal information on the outer envelope/package pages. For delivery of the said thing

(M) To allow others to interact or connect with you on the website. And including to notify you when other users send you private messages or post comments for you on the Site.

(N) To carry out research, analysis and development activities (Including but not limited to data analysis, surveys, product and service development and/or profiling) to analyze service usage. To improve our services or products And/or help enhance the customer experience

(O) To enable audits and surveys, among others. To determine the size and composition of our target audience and understand the customer experience with 3Sixty Mall’s services.

(P) Where you have given us your consent for us to send you marketing and promotional information. And documents related to products and/or services (Including but not limited to Third-party products and/or services that 3Sixty Mall may work together or have obligation to) for marketing and in this regard. Through various forms of communication including postal delivery Location-based services or any other form that 3Sixty Mall (and/or its affiliates or related companies) may sell, market or promote. Whether such products or services are available now or in the future or not. If you are residing in Sri Lanka In the event of sending marketing or promotional information to you via voice call and SMS it to a Sri Lankan number We will not do so unless we comply with the provisions of the Sri Lankan Personal Data Protection Law regarding the use of such forms of communication to send you such marketing information. Or you have already given your consent to the matter

(Q) In response to legal process or comply with or in accordance with applicable laws Governmental or regulatory requirements of the relevant jurisdiction. Including but not limited to Compliance with the requirements to make disclosure compliant with the legal requirements that 3Sixty Mall its related companies or affiliates are subject to.

(R) To produce statistical and research data for internal and legal reporting. And/or according to record-keeping requirements

(S) To perform a business background check or any other screening activity. (Including but not limited to Background checks) that are legally or regulatory obliged. Or our risk management processes which are required by law or which we have led

(T) To review our services or 3Sixty Mall’s business

(T) to prevent and examine Infringement or suspected violation of our Terms of Service, fraud, illegal activity Omissions or misconduct Whether in connection with your use of our services or any other activity arising from your relationship with us. 

(X) To store, host, back up (whether for disaster recovery or otherwise) of your personal data. Whether within or outside the jurisdiction

(Y) To manage and / or facilitate business property transactions or business property transactions with potential. In which such transactions relate only to 3Sixty Mall as a participant or relate only to an affiliate or affiliate of 3Sixty Mall as a participant. Or related to 3Sixty Mall and / or at least one of 3Sixty Mall’s affiliated companies or affiliates as a Participant. And there may be external organizations that are involved in the transaction. “Business Property Transaction” means any purchase, sale, lease, merger, merger or acquisition. Disposal, transfer or fundraising to the organization or any part of the organization or any other business or property of the organization and / or

(Z) Any other purpose which we have informed you at the time with your consent.

(Collectively referred to as “objectives”)

10.2 You acknowledge, agree and agree that 3Sixty Mall may access, store and disclose information in your user account and including the “content” where applicable law is required. Or by court order Or orders from any government agency Has jurisdiction against 3Sixty Mall or in the good faith belief that such action is required in order to: ( a) comply with any legal procedure; (b) obey any governmental order. With jurisdiction to enforce 3Sixty Mall (c) forced to adhere to the terms of service and privacy policy (d) comply with any demands. Either by threatening or truthfully making a claim against 3Sixty Mall, or by any claim from that “Content” infringes any of the rights of any other person (E) comply with your requests in the Customer Service section; or (f) protect the security rights of 3Sixty Mall, its users and / or the public.

10.3 As the purposes for which we will collect, use, disclose and / or process your personal data are subject to immediate circumstances. Such purposes may not appear above, however, we will notify you of such purposes at the time of obtaining your consent. Unless processing of relevant information without your consent is in accordance with the Privacy Laws required.

11. Sharing of information from the service

Our service allows users to share personal information with others for conducting transactions in most situations, without which 3Sixty Mall is involved. In general transactions Users may have access to each other’s name, user ID, email address, and contact and postal information. Our Terms of Service require a user to hold another user’s personal information. (“Receiver”) must (i) comply with all applicable data protection laws; (ii) allow other users to (“Disclosure”) remove itself from the receiver’s database, and (iii) allow the disclosure to verify what information the recipient has collected about them.

12. How does 3SIXTY MALL protect and keep the personal information of customers?

12.1 We adopt various safety measures. That has been used with the best efforts to ensure the security of your personal information in our systems User’s personal information is stored in a secure network. And can only be reached by a limited number of employees it will be the person who has the privilege of accessing the system. However, we cannot guarantee the complete security of your personal information.

12.2 We will protect your personal information in accordance with the Privacy Laws and / or other applicable laws. We will destroy or anonymize your personal information as soon as we have reason to believe that (i) the purpose for which the personal information was collected is no longer in line with the retention of such personal information (ii). It is no longer necessary to retain such personal information for legal or business purposes, and  (iii) There is no longer any grounds for claiming the legitimate interests of keeping such personal information. If you stop using the site Or your license to use the site and / or services has been revoked or terminated. We may continue to store, use and / or disclose personal information in accordance with the Privacy Laws and our obligations under this Personal Data Protection Law. Under applicable law We may safely destroy your personal information without prior notice.

13. Does 3SIXTY MALL disclose the information it collects from its visitors to third parties?

13.1 In conducting our business We may be required to disclose your personal information to third party service providers, agents and / or affiliates. Or our related companies And / or other third parties Whether their location is located in the country or outside of Srilanka For at least one of the above purposes Third party service providers, agents and / or affiliates Or our related companies And / or other third parties It may process your personal data on our behalf or in any other manner for one or more of the purposes described above. Such third parties include but are not limited to:

(A) Affiliated company Our group companies and related companies

(B) other users of the website for one or more purposes.

(C) contractors, agents, service providers and other third parties That we use to support our business These persons include but are not limited to Provider of management or other services, including mailing companies. Telecom service companies Companies providing information technology services And data center

(D) Third parties to whom we have disclosed information for one or more of the Purposes. And such third parties may collect and process your personal data for one or more of the purposes.

13.2 We may need to share. Statistical and demographic information about our users and their use of the services provided by advertising and programming suppliers. 

13.3 To avoid any doubt In the event that personal data protection law or other relevant law Allow organization For example, our organization collects, uses or discloses your personal information without your consent. The above permission shall continue to apply.

13.4 Third parties may block or gain illegal access to personal information transmitted to or on the Site. The technology may malfunction or not work as expected. Or any person may access Misuse of information Or misuse the information Without which it is caused by us Nevertheless We will take reasonable security measures to protect your personal information as required under the Privacy Laws. However, we cannot guarantee absolute security in the unavoidable circumstances. Like that but not limited to when the unauthorized disclosure is caused by a sophisticated hacking of malicious data by an offensive person. Without which it is caused by us

14. Children’s information

This service is not intended to serve children under the age of 13. Or retain any personal information Or non-personally identifiable information from anyone under the age of 13 or provides any part of the Site or other services. However, we ask that individuals who are parents or legal guardians Please take care to children who are under the jurisdiction of delivering information to 3Sixty Mall but in the case of the delivery profile of a child under the age of 13 years under the domination of the 3Sixty Mall considered. You consent to our possession of that personal information. And you accept and agree to be bound by the terms set forth in this privacy policy on behalf of that child. We will close the accounts used by children and withdraw and / or delete any personal information. Which we believe was sent from a child under 13 without the consent of a parent or legal guardian.

15. Information collected by third parties

15.1 Our Site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files stored on your computer, to help the website analyze how you use it. use Information that cookies generate about the use of the website This information (including your IP address) is transmitted and stored on servers by Google in the United States. Google uses this information to evaluate the use of the website. Compile reports on website activity for the website operator. And provide other services In connection with the website activity and use of the Internet, Google may also transmit this information to third parties as required by law. Or when such third parties process data on behalf of Google, Google will not associate your IP address with any other information that Google maintains.

16. Disclaimer about security and third party sites

16.1 We do not warrant that the personal information and / or other information you provide to third party sites will be secure. We take various safety measures To secure your personal information which is in our possession or control. User’s personal information is stored in a secure network. And can only be reached by a limited number of employees This will be the person who has the privilege of accessing the system. And must protect confidential personal information When you submit an order or have access to your personal information We offer a secure server. All personal or sensitive information that you provide will be encrypted in our database for access only as described above.

16.2 in an effort to benefit you We may select various third party websites. To be linked or installed within the site We may also participate in co-brand development or any other relationship building. To present e-commerce transactions And / or other services and features provided to visitors to these linked sites have separate, independent privacy policies and security arrangements. Even if third parties are related to us But we have no control over these linked sites. As each site has its own separate privacy practices and data collection, independently of us. Information collected from our branded partners or third party websites (Although presented on or through our website) may not be obtained from us.

16.3 Therefore, we are not responsible or liable for the content. Safety management (Or not being secured) and activities Of these linked sites These linked sites are provided for your convenience. And provide you with access at your own responsibility; however, we want to protect the integrity of the sites and links on each of our sites. And hear your thoughts on these linked sites. (Including but not limited to If a specific link doesn’t work)

17. How you can opt-out of providing information Withdraw consent Request access Or correct information that you provide to us

17.1 Selecting Withdrawing Information and Withdrawing Consent

17.1.1 If you wish to change your subscription by email. Please let us know by sending an email to Our Personal Data Protection Officer at the address shown below Please keep in mind that since we have a schedule for emailing. You may still receive emails that are already in the process.

18.1 Requesting Access and/or Correction of Personal Data

18.2.1 If you have an account with us You may manually access and / or edit your personal information which is in our possession or control through the Account Settings page located on the site. If you do not have an account withus We will not have your personal information.

18.2.2 for requests to access personal information When we have enough of your information to do so We will provide you with relevant personal information within 30 days (or if you are in

19. Have questions, concerns or complaints. Please contact us

19.1 If you have questions or concerns about our privacy practices Or about service management Please contact us immediately at help@3sixtymall.lk

19.2 If you have a complaint or grievance about how we handle your personal data or about how we are in compliance with privacy laws. We ask that you contact us with your complaint or grievance.

Please contact us via email with your complaint or grievance at:

Email: cst@3sixtymall.lk and send it to “Personal Data Protection Officer).

19.3 Where you use email or correspondence to submit your complaint. Please specify in the subject line as a complaint about the Privacy Law. This will allow us to expedite your complaint by forwarding it to the relevant staff in our organization for further action. “Complaints about privacy”

Of course, we will endeavour to deal with any complaint or grievance. That you experience is fairly and as quickly as possible

20. Terms and Conditions

 Please read the terms of service that state their use. Disclaimer and the limitation of liability governing the use of the Site and the Services Including other related policies.